Customer-Obsessed Support, Delivered

Beeni turns feedback into fixes, automatically.

Beeni listens to every interaction, connects the dots across accounts, and ships ready-to-review fixes so your team can elevate the customer experience without slowing down innovation.

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  • Resolve critical tickets 3× faster without growing headcount
  • Protect and expand ARR with proactive, personalized follow-up
  • Give your team the space to obsess over customers, not admin work
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Executive Spotlight

Churn Risk Averted

$420K ARR protected this quarter
Top theme: Checkout reliability

Resolution in 7h Customers Delighted

Why Customer-Led Teams Choose Beeni

We give revenue, product, and support leaders a shared command center that eliminates ticket chaos and surfaces the moments that matter most to customers.

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Every Ticket Comes Ready

Capture complete customer context—logs, environment details, and impact—so agents spend more time with people, not forms.

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AI That Ships Value

Draft remediation plans and pull requests that engineers trust, cutting cycle times from days to hours.

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Signals that Drive Strategy

Real-time themes reveal revenue at risk, letting product and GTM teams prioritize work that keeps customers loyal.

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Proof Your CFO Loves

Automatically track time saved, ARR protected, and satisfaction lifts so stakeholder conversations start with impact.

How It Works

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Activate in Minutes

Drop the branded widget into your app and invite your support team—no overhaul of your current stack required.

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Triage with Confidence

AI groups similar issues, highlights high-value accounts, and routes the right plan to the right team instantly.

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Delight Customers Faster

Review suggested fixes, launch PRs, and notify customers with resolution timelines your competitors can’t match.

Outcomes You Can Quantify

Customer Support AI turns operational efficiency into topline growth. Every dashboard, alert, and insight maps back to the metrics that matter for renewals and expansion.

  • Retention Engine: Identify and neutralize churn risks before QBRs.
  • Revenue Assist: Surface upsell opportunities revealed in support conversations.
  • Team Velocity: Reclaim 20+ hours per agent each month by eliminating manual triage.
  • Trust & Compliance: Enterprise-grade security and governance keep customer data safe.
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3× Faster Time-to-Resolution
+18 pt Avg. CSAT Lift in Pilot
$420K ARR Protected per Quarter
-35% Engineering Escalations

The Customer Impact Playbook

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Week 1: Go Live Fast

Implement the widget, connect to your ticketing and Git tools, and onboard your support pod in days.

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Week 2-4: Build Momentum

Automate triage, prioritize high-value accounts, and share early wins with revenue leaders.

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Month 2: Prove the ROI

Roll out AI-generated fixes, measure time saved, and publish customer stories that validate new ARR.

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Month 3+: Drive Growth

Unlock revenue insights, empower GTM teams with real-time signals, and make customer obsession your advantage.

Ready to deliver legendary customer experiences?

Join the private beta to see how Beeni turns every support interaction into measurable growth.

Request a Demo